We back all of our products with a no nonsense money back guarantee

QSN® Stop Smoking Program Money Back Guarantee

We stand by our QSN® Stop Smoking Program and we are more than happy to give you the same peace of mind when you purchase the Program.

Should you not stop smoking by Day 8 of your Program, you can return the unused 22-day’s supply of Naturquit® tablets for a refund, please allow 30-days from when we have received the tablets, for your refund to be processed.

You have 30-days!  You must post your unused tablets within 30-days of you having received them from Stenlakes.

Please return your 62 unused tablets to:

Stenlakes
76 Spring Street
Bondi Junction, NSW 2022
AUSTRALIA

Please note the following terms:

  • Only the Program cost will be refunded, not any shipping or other costs incurred.
  • If you return to us without paying for postage we will have to deduct the amount we are charged by the postal or courier company from your refund.
  • We recommend you request a ‘signature upon delivery’ for your returns, so you have a record of when we receive your product.
  • Please allow 30-days from receipt of goods at Stenlakes for your refund.
  • You must post your 22-days supply of unused tablets (62 tablets) within 30-days of you receiving your tablets. So, if you receive the tablets on 1st of the month, and start the Program on the 4th, then by Day 8 (11th of the month), if you haven’t stopped smoking and decide to return the unused tablets, you have until the 1st of the next month to post them back to Stenlakes.

Product Returns Data

Each month we report on our Product Returns. These are the people who have not stopped smoking by day 8 of the program, and return their unused Naturquit® tablets to claim their money back guarantee.

We stand by our results and are happy to share them with you, so you can see for yourself how many people do and also and more importantly how many people DON’T return their product!

Month % Returned % Not Returned
October 2017 5.7% 94.3%
November 2017 5.5% 94.5%
December 2017 5.6% 94.4%
January 2018 2.8% 97.2%
February 2018 1.7% 98.3%
March 2018 0.7% 99.3%
April 2018 1.7% 98.3%
May 2018 4.0% 96.0%
June 2018 3.0% 97.0%
July 2018 3.9% 96.1%
August 2018 5.9% 94.1%
September 2018 2.3% 97.7%
Average 6.1% 93.9%

 

DISCLAIMER: From what we have seen, the majority of people who follow the instructions carefully, have a high chance of stopping smoking, however, we do not guarantee that you will stop smoking.

QSN® Naturbreathe® Money Back Guarantee

If you have been unable to stop smoking and are returning the Naturquit®, you can also return your Naturbreathe® unused tablets. Please return them both together.  Unfortunately we do not offer a money back guarantee for Naturbreathe® if returned on their own, without the Naturquit® tablets.

Please note the following terms:

  • Only the products cost will be refunded, not any shipping or other costs incurred.
  • If you return to us without paying for postage we will have to deduct the amount we are charged by the postal or courier company from your refund.
  • We recommend you request a ‘signature upon delivery’ for your returns, so you have a record of when we receive your product.
  • Please allow 30-days from receipt of goods at Stenlakes for your refund.
  • You must return the products WITHIN 30-days of receiving them.

QSN® Drink Less Program Money Back Guarantee

We offer a 60-day money back guarantee, from the date of your purchase.

Only the cost of the Program will be refunded ($197 when purchased upfront, $217 when purchased on a  payment plan), not any other costs such as payment plan setup or card fees.

You must notify us at support@quitstopnow.com that you would like your refund.

Please allow 30-days to receive your refund.